Overview

Shipping

As our items are often heavy and shipping prices continue to increase, we are attempting to keep our shipping costs down. We thank you for your loyalty to our small business.

Shipping breakdown is as follows:

• $0.01 – $50 = $5.99
• $50.01 – $100 = $8.99
• $100.01 – $148.99 = $11.99
• $149+ = Free Shipping

Return Policy

We want you to be completely satisfied with all of our products. We will be happy to accept the return of any normally stocked item for any reason within 30 days of purchase under the following terms and conditions:

1. Prior authorization must be obtained before returning any item. Please contact us via e-mail to obtain authorization before returning any item.

2. If any items are received damaged, please notify us immediately and save all packaging. Such items will be replaced free of charge, including Shipping & Handling.

3. Items must be returned in the same condition they were received. Damaged, used, or altered items (e.g., opened packaging of electronic media like Audio CD’s, DVD’s, CD-ROM’s, etc.) will not be accepted.

4. Please carefully pack the items to be returned. We are not responsible for items damaged or lost during return shipment. We recommend Insurance and Confirmation of Delivery for all returns.

5. Customers are responsible for the shipping costs to return items. (Except for items which were received damaged.)

6. Items that qualified for free shipping via USPS Media Mail will be assessed standard Shipping & Handling charges if the returned item(s) causes the original order total to fall below the amount required for free shipping (see above). This amount will be deducted before a refund is issued.

7. Returned items that included US Shipping & Handling in the online purchase price (i.e., those which could not be shipped via USPS Media Mail) will be refunded the in-store price, and not the online price.

8. Once your qualified returned item has been received and inspected we will issue a refund to you including associated sales taxes paid. Please allow 1 – 3 weeks for processing. Shipping & Handling charges are not refundable.

Please note that we cannot accept the return of special order items or internet download items.